Frequently Asked Questions
You will receive tracking confirmation once your order has been processed. Keep an eye out for this notification to track the status of your order.
Yes, you can select Priority or Next Day shipping at checkout for faster delivery.
Exchanges are available for clothing only within 7 days of purchase. The buyer is responsible for all shipping costs associated with the exchange.
Unfortunately, we do not offer refunds. However, we do offer exchanges for clothing items within 7 days of purchase.
Yes, the following purchases are considered final sale and cannot be exchanged or refunded:
• Clothing with fringe options added by Modest Vybez Boutique
• Sale Items
Orders are typically processed within 1-3 business days. If customizations are needed, please allow an additional 7-14 days, plus processing time.
We are open from Monday to Friday for order processing and customer support. Please note that we are closed on Saturday and Sunday, and no shipping or order processing will occur on these days.